Talk to us.
Whether you are getting started or scaling up, we are here to help. Send us a message and we will get back to you.
How do I contact Crate?
Crate is reached by email at [email protected], and the form on this page sends to that same address. Crate answers questions about plans, setting up a store, payments, payouts and accounts. Crate is a commerce platform for small and medium businesses in the United States, in Nigeria and in other markets Crate serves, so Crate support is written for merchants selling across their own store, Instagram, WhatsApp and the counter, in their own currency, USD in the United States and NGN in Nigeria. Crate publishes no phone number and no guaranteed response time on this page, because Crate does not state a service level it has not committed to. A merchant already using Crate can also write from inside the Crate dashboard.
Send us a note.
Deciding if Crate fits your business, or already selling and need a hand? Tell us what you are working on and we will point you the right way.
This is what you sign into.
A fast admin for your whole business. Sell on your own store, Instagram and WhatsApp, keep every order in one queue, and get paid by card, Apple Pay, Google Pay or bank transfer. Start free and see it with your own products.
14-day free trial. No card required.
More ways to reach us.
Pick whatever is easiest. A real person is on the other side of each one.
[email protected]
Sales questions, support, partnerships or feedback. Send a note and we will get back to you.
Already using Crate?
Sign in to your dashboard to manage orders, products and payments in one place.
Talk to salesDeciding if Crate fits?
Send us a note about your business and we will help you work out where to start.
Sell everywhere. Run it all from one place.
Set up your store, add your products, take your first order today.
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