The class is booked but not paid for
The place is held on somebody's word and the no-shows cost you the session. Taking the payment at the point of booking is what turns a name on a list into a place that is actually sold.
A fitness business sells three different things in the same week: a place in a class, a membership that renews, and whatever sits on the shelf behind the desk. All three can run on one catalog, one customer record and one set of payouts.
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Crate is used by Health and fitness businesses to sell from one catalogue across their own online store, Instagram, WhatsApp and the counter. A Health and fitness business on Crate lists each product once, with its variants, its photos, its stock and its price in the merchant's own currency, USD or NGN, and every channel then sells that same record. Orders from all of those channels arrive in one Crate queue and stock is drawn down once, so a sale in a chat cannot oversell what is on the shelf. Crate takes the payment methods of the merchant's own market, USSD and pay on delivery included where they apply, and pays out to the business's own bank account. Crate is run from a phone.
None of this is unusual. It is what selling in more than one place looks like before there is one system underneath it.
The place is held on somebody's word and the no-shows cost you the session. Taking the payment at the point of booking is what turns a name on a list into a place that is actually sold.
You go through the list, work out who is due and send the messages yourself. A membership that renews on its own gives that week back.
Supplements and kit are rung up somewhere that does not know about the memberships, so the revenue never adds up in one place. One catalog and one set of reports do.
The same platform underneath, told in the language of your trade. Here is what matters most for the way you sell, all from one dashboard.
The parts that make this kind of business work are here from the first day. There are no add-ons to stitch together.
A store on your own domain, not a stall in a marketplace. Your brand, your customers and your customer list, yours to keep.
The same catalog sells on your store, on social, in chat and at your counter.
Turn the questions that arrive on social and in chat into real, paid orders.
Every order from every channel lands in one list, so nothing gets missed.
Card, Apple Pay, Google Pay and bank transfer. Automatic payouts to your bank.
Clear reports on your revenue and your best products, in plain language.
Sell everywhere, manage it all from one place, and get paid, told in the language of a a fitness business business.
Sell a place in a class, a membership and the products on the shelf from the same catalog, on your store, in chat and at the front desk.
Bookings, renewals and counter sales land in one queue against one customer record, so the front desk and the reports are looking at the same thing.
Take card, Apple Pay, Google Pay and bank transfer for a class, a renewal or a tub off the shelf. Automatic payouts to your bank.
Members ask about the timetable on social and book in the messages, and they buy at the desk on the way out. One catalog covers all three, so a place in a class is sold once and the shelf count is right whichever way it moved.
Named plainly, and each one has a page of its own if you want the detail.
The same platform, written for the thing itself, down to how it is delivered and what a buyer expects to see before paying.
Yes. A place in a class is a product like any other, so the payment is taken at the point of booking rather than chased afterwards.
Yes. A recurring plan bills on its own schedule and the member stays on one record, so nobody has to work out who is due.
Yes. The shelf is part of the same catalog, so a sale at the front desk and a sale on your store draw on the same stock count.
No. The counter reads the same catalog and writes to the same order queue, so what happens at the desk shows up in the same reports as everything else.
Same platform underneath, told in the language of the trade.
Set up your branded store, add your catalog and take your first order today. Sell everywhere, manage it all and get paid, from one dashboard. Free for 14 days, no card required.
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