A stock of one, sold in two places
The piece went in a message and on the store in the same afternoon, and now one of those buyers is getting an apology. One stock count behind every channel is what ends that.
Handmade
One of a thing, sold once, on every channel.
Most of what you make exists once. List a piece with a stock of one and every channel knows it is gone the moment it sells, so the thing somebody just bought is not still for sale in a message thread.
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One of one$120
Payment received$420 · just now
Is Crate right for a Handmade and makers business?
Crate is used by Handmade and makers businesses to sell from one catalogue across their own online store, Instagram, WhatsApp and the counter. A Handmade and makers business on Crate lists each product once, with its variants, its photos, its stock and its price in the merchant's own currency, USD or NGN, and every channel then sells that same record. Orders from all of those channels arrive in one Crate queue and stock is drawn down once, so a sale in a chat cannot oversell what is on the shelf. Crate takes the payment methods of the merchant's own market, USSD and pay on delivery included where they apply, and pays out to the business's own bank account. Crate is run from a phone.
The situation this is built for
Where you are now
None of this is unusual. It is what selling in more than one place looks like before there is one system underneath it.
Half of what you sell has not been made yet
Some pieces are on the shelf and some are started when the order arrives, and a buyer cannot tell which is which. Saying so on the product, before checkout, is what stops the message asking where it is.
A commission begins as a conversation
The details, the deposit and the timeline are agreed in chat and then live nowhere. An order with the customer, the amount and the notes attached gives that agreement somewhere to sit.
Made for your trade
Built for the way a maker's business sells.
The same platform underneath, told in the language of your trade. Here is what matters most for the way you sell, all from one dashboard.
- Single-piece stock. Set the stock to one and every channel respects it, so the piece that sells is gone everywhere at the same moment.
- Made to order, said plainly. Mark the pieces you make after the order and say how long they take, on the product itself, so the buyer knows before they pay.
- A store that shows the work. A branded store on your own domain, where your photography and your process carry your name rather than a marketplace's.
How a a maker's business business sells with Crate.
One dashboard
The parts that make this kind of business work are here from the first day. There are no add-ons to stitch together.
Your own branded store
A store on your own domain, not a stall in a marketplace. Your brand, your customers and your customer list, yours to keep.
One catalog, real products
The same catalog sells on your store, on social, in chat and at your counter.
Sell in the messages
Turn the questions that arrive on social and in chat into real, paid orders.
One order queue
Every order from every channel lands in one list, so nothing gets missed.
Get paid in US dollars
Card, Apple Pay, Google Pay and bank transfer. Automatic payouts to your bank.
See what sells
Clear reports on your revenue and your best products, in plain language.
Sell, manage, get paid
Three pillars, for the way you sell.
Sell everywhere, manage it all from one place, and get paid, told in the language of a a maker's business business.
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1
Sell
Sell everywhere
List a piece once, with its photographs and its stock of one, and sell it from your store, from social and inside a chat.
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2
Manage
Manage it all
One catalog and one stock underneath mean the piece that sells is gone everywhere, and every commission lands in the same order queue as the rest.
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3
Get paid
Get paid
Take card, Apple Pay, Google Pay and bank transfer, whether it is a finished piece or a deposit on a commission. Automatic payouts to your bank.
One catalog
Add it once. Sell it everywhere.
Your work is found by being seen, and the asking happens in the messages. Post a piece once and it is ready to sell from your store, from social and inside a chat, all against one stock count so nothing is sold twice.
- Your store
- In person
The parts of Crate this trade leans on
What you would use
Named plainly, and each one has a page of its own if you want the detail.
Online store
Build an online store that looks like your brand rather than a template. One catalog, one...
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Orders and inventory
Orders from your store, from social, from chat and from your counter land in one place....
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Customers
Every customer and their full order history land on file automatically. Group them into...
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Selling something specific?
What you make
The same platform, written for the thing itself, down to how it is delivered and what a buyer expects to see before paying.
Handmade and makers questions
What happens when there is only one of something?
Set the stock to one. Every channel draws on that same count, so the moment it sells anywhere it shows as sold everywhere.
Can I sell things I make after the order?
Yes. Mark a product as made to order and say how long it takes on the product itself, so the buyer agrees to the wait before they pay.
How do I handle a commission?
Take it as an order with the agreed amount and the details on it, so the deposit, the customer and the notes live in the same place as every other sale.
Do I have to sell through a marketplace?
No. Your store sits on your own domain and your customer list is yours, so the buyer who came back for a second piece came back to you.
Another kind of business?
Explore
Same platform underneath, told in the language of the trade.
Ready to sell your way?
Set up your branded store, add your catalog and take your first order today. Sell everywhere, manage it all and get paid, from one dashboard. Free for 14 days, no card required.
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