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Can I take orders on WhatsApp with Crate?

Yes. Crate lets a business sell inside the WhatsApp conversations it already has: share a catalogue link, take the order, send a payment request and send the receipt. The customer pays by card, bank transfer or a local rail such as USSD, in the merchant's own currency, USD in the United States and NGN in Nigeria, the payment is matched to the order in Crate automatically, and the business gets an alert the moment the money lands. Stock and the customer record update in Crate at the same time, so a chat sale becomes a real order rather than a note. The business keeps its own branded Crate store, and WhatsApp sells from that same catalogue.

Stop the manual back and forth.

Sound familiar?

A chat sale, in the same admin as everything else.

One place
Good to know
Do I need WhatsApp Business?

You can start selling with Crate today. The exact WhatsApp setup that works best is something we will spell out plainly, rather than promise a detail we have not confirmed.

How do customers pay in chat?

Send a payment request and they pay by card, Apple Pay, Google Pay or bank transfer. The money is confirmed instantly, you get an alert the moment it lands, and it posts to the order.

Can I send receipts?

Yes. Once a payment clears, a receipt goes back to the customer and the sale is logged against your stock and your customer record.

Does it work with my normal number?

Crate gives you a shareable catalog link and payment tools you can use in your chats. The specifics of number setup we will confirm plainly rather than overpromise.

Is my store separate from WhatsApp?

Yes. You get your own branded store with its own link. WhatsApp is one more place to sell from the same catalog, not a replacement for your store.

Turn your chats into sales.

Share your catalog, take the order and get paid, all in the chat your customers already use. Free for 14 days, no card required.

Start free