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Add a DNS record to your custom domain

Point your custom domain at Crate — or set up email and verification — by adding A, CNAME, TXT and other DNS records from the Domains area.

🖥 Web ▶ Video walkthrough

DNS records are the signposts that tell the internet where your domain points. You'll add them to connect a domain to your Crate store, to verify that you own it, or to route email. Crate gives you a simple form for each one so you don't have to wrestle with a registrar's control panel.

You manage records per domain, under Online Store → Domains. Each record has a type, a host, and a value — get those three right and you're done.

The record types, plainly

  • A → points a host at an IPv4 address (the usual way to point your root domain at Crate).
  • AAAA → the same, for an IPv6 address.
  • CNAME → points a host at another hostname (commonly used for www).
  • TXT → holds text — used to verify ownership and to improve email deliverability.
  • MX → routes email for your domain.
  • NS → delegates a subdomain to other nameservers.

Host and value

The host is which part of your domain the record applies to — @ for the root, or a subdomain like www or shop. The value is where it points: an IP for A/AAAA, a hostname for CNAME, or the text string for TXT.

Tip: Changes don't always appear instantly. DNS can take up to 48 hours to propagate worldwide, though most records resolve in minutes. If something doesn't work right away, give it time before changing it again.
A short walkthrough of this flow, recorded from Crate's live admin.
  1. 1
    Open your domain's DNS records

    From Online Store → Domains, open a domain and go to its DNS records. Then click Add record.

    Add a DNS record to your custom domain: step 1 (web)
    Web
    Add a DNS record to your custom domain: step 1 (mobile)
    Mobile
  2. 2
    Pick a type and a host

    Choose the record type (A, AAAA, CNAME, TXT, MX or NS) and the host — use @ for the root domain or a subdomain like www or shop.

    Add a DNS record to your custom domain: step 2 (web)
    Web
  3. 3
    Point it at a value

    Enter the value the record points to — an IP address for an A record, another hostname for a CNAME, or text for a TXT record. Set a TTL if you need to.

    Add a DNS record to your custom domain: step 3 (web)
    Web
  4. 5
    Save the record

    Click Add record. Crate queues the change — DNS propagation can take up to 48 hours but usually finishes within minutes.

    Add a DNS record to your custom domain: step 5 (web)
    Web
    Add a DNS record to your custom domain: step 5 (mobile)
    Mobile