How to change a tax rate

Tax rates in Crate are deliberately simple — to change one, remove the old rate and add a corrected one. This keeps every order's tax history accurate and auditable.

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Crate keeps tax intentionally lightweight: a short list of named rates (for most Nigerian stores, just VAT at 7.5%) that checkout applies automatically. There's no separate "edit" screen for a rate — and that's by design.

Why you replace rather than edit

A tax rate isn't only a setting; it's stamped onto every order it touched. If we let you silently change a rate's percentage, the tax recorded on past orders and receipts would no longer match what the customer actually paid. So instead of editing a rate in place, Crate has you remove the outdated rate and add a corrected one. Past orders keep the rate they were charged, and new orders use the new one — your records stay clean and auditable.

To change a rate

Open Settings → Taxes.
Remove the rate that's no longer correct.
Click New tax and add the corrected name and percentage.

That's it. The corrected rate takes effect immediately for new checkouts.

Tip: If you're only renaming a rate (not changing the percentage), the same approach applies — remove and re-add with the new name. It takes about a minute.

1

Open Taxes

From the dashboard sidebar, open Settings → Taxes. You'll see every tax rate configured for your store.

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2

Find the rate to change

Locate the tax rate you want to correct in the list — each row shows its name and percentage.

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3

Remove the old rate

Click Remove on that rate and confirm. Crate retires the rate but keeps it on past orders, so historical receipts stay correct.

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4

Add the corrected rate

Click New tax, enter the corrected name and percentage, and save. The new rate applies to every order placed from now on.

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